shady s
Roads and Transports AuthorityHighly accomplished and strategically agile Quality and Risk Manager with over 17 years’ demonstrated leadership and experience delivering highly valued projects across various industries of the economy. Proven success in negotiating, win-win compromises, process improvement, quality assurance, HSE standards, Business Continuity, and regulation compliance standards, generating detailed project reports/proposals, policies, and procedures. Acknowledged for designing, strategic, creative solutions and turning around poorly performing teams and departments, guiding them to success. Strong understanding of all aspects of the business (strategy, operations, management, technology, HR, finance, government agencies relations, and project management) mixed with enduring enthusiasm and desire for success. Proved instrumental in the field of Quality (ISO 9001), Performance Management, Business Process Management, Customer Satisfaction and complaints (ISO 10002), Organizational Excellence (DGEP, G4, EFQM Model), Risk Management (ISO 31000), Business Continuity (ISO 22301 & NCEMA 7000), Sustainability (ISO 45001: occupational Health and safety), Environment (ISO 14001) and Social Accountability (SA 8000)), and social responsibilities ISO 26000 Elite communicator with the ability to translate leadership vision into executable plans for teams to follow.